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Delivery Information

FREE SHIPPING ON SELECTED PRODUCTS OR MINIMUM SPEND

The VT Store is currently offering free standard (2-3 day) shipping on any order over £200 in value as well as selected individual products. The following image will be displayed at the bottom of the product description page wherever applicable. Please enter the code 'FREESHIP' during the checkout process when prompted to apply the discount.


All products listed within the Vision Techniques online store are shown alongside their current availability status. The vast majority of products are in stock at all times unless otherwise stated. If a product is showing as 'unavailable', there may be a 2-3 day lead time on that particular item, in which case, the item will be shipped as soon as it becomes available.

We offer various shipping options, including standard, timed and expedited delivery methods. All delivery charges quoted are based on a 24-72 hour service (UK mainland & EU only). Depending upon the weight and dimensions of the consignment, shipping will be via either The Royal Mail or an appropriate domestic/ international courier and is at our discretion. For shipping costs relevant to destinations outside the EU, please contact us for a specific quote.

All shipping costs and options (if available) are displayed during the 'check out' process. When viewing your shopping cart, simply click on the 'Estimate Shipping & Taxes' section, input your post code and select 'Get Quotes'. Please then select your required service from the available options.

All products are packaged in a secure and appropriate manner prior to shipping so that they arrive in a suitable condition and all goods are insured against loss or damage to their full retail value. In the unlikely event of a consignment being damaged or going missing whilst in transit, we will replace the goods as soon as it is practicably possible to do so at our cost, however, the recipient will be required to complete and sign a disclaimer for insurance purposes.

If a consignment is delivered late for any reason, i.e: outside of our specified time frame, Vision Techniques cannot be held responsible in any way for any loss, either consequentially, financially or otherwise. However, if a 'Timed' or 'Guaranteed' shipping service is selected and purchased at additional cost during the checkout process and the consignment is not delivered within the specified time frame, the courier may be held liable for reimbursement of the shipping fees.

For further information regarding any aspect of our delivery terms and conditions, please call us on 0845 287 3764 or send an email to info@vtstore.co.uk.

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